Last updated: October 6, 2026
These terms apply when you use the Smile Baby website and buy from us. By placing an order, you agree to these terms.
Products and pricing
We try to show product details, photos and prices accurately. Colours may look slightly different on different screens. Prices are in Indian Rupees and include applicable taxes unless stated otherwise. We may change prices or correct errors before an order is confirmed.
Orders
An order is confirmed when you receive an order confirmation. We may cancel an order if a product is out of stock, if there is a pricing error, or if we suspect fraud. If we cancel a prepaid order, we will refund the full amount.
Payments
We accept the payment methods shown at checkout, including Cash on Delivery on eligible pincodes. Payments are processed securely by our payment partners.
Shipping, returns and refunds
Please see our Shipping Policy and Refund and Return Policy.
Product safety
Our toys are meant to be used under adult supervision. Please read the instructions and age guidance that come with the product.
Privacy
How we handle your information is explained in our Privacy Policy.
Governing law
These terms are governed by the laws of India, and courts in Gurugram, Haryana will have jurisdiction.
Contact and grievances
For any questions or complaints, contact us at contact@smilebaby.in or +91 87098 77815. We acknowledge complaints within 48 hours and aim to resolve them within one month.