Last updated: October 10, 2026
Shipping coverage
Smile Baby delivers to serviceable pincodes across India through trusted courier partners. If your pincode is not serviceable, we will contact you and cancel the order with a full refund of any amount paid.
Shipping charges
Delivery is free on all orders. There are no hidden shipping or handling charges. The final amount you pay is shown at checkout before you place the order.
Order processing
Orders are packed and handed to the courier within 1 to 2 business days of being placed. Orders placed on Sundays or public holidays are processed on the next business day. We may call or WhatsApp you to confirm your address before dispatch.
Delivery time
Most orders are delivered within 4 to 7 business days after dispatch. Remote areas may take a little longer. Delivery times are estimates and may be affected by courier delays, weather or local restrictions.
Cash on Delivery
Cash on Delivery (COD) is available on eligible pincodes. Please keep the exact order amount ready in cash or UPI when the parcel arrives.
Order tracking
Once your order is dispatched, we share the tracking details by SMS, WhatsApp and/or email. You can also contact us any time for an update.
Delivery attempts and undelivered orders
The courier usually makes up to 3 delivery attempts. If the parcel cannot be delivered because of a wrong address, the phone being unreachable, or the order being refused, it is returned to us. For prepaid orders returned this way, we refund the amount paid.
Damaged or tampered package
Please check the package when you receive it. If the outer box is damaged or tampered with, contact us within 48 hours of delivery with photos and an unboxing video. See our Cancellation, Return & Refund Policy.
Contact
For any shipping question, email contact@smilebaby.in or call/WhatsApp +91 87098 77815.